FSCS in-default register

Norrix Financial Services Ltd

Declared in default19 November 2024FRN 224577

What this means for you

Because Norrix Financial Services Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Norrix Financial Services Ltd, which operated under the trading name RNAMK Ltd (FRN 224577), provided pension advice, pension transfer services, and self-invested personal pension (SIPP) administration to UK customers. The Financial Services Compensation Scheme declared the firm in default on 19 November 2024. Former customers holding pension-related claims may be eligible for compensation up to £85,000 under FSCS protection rules.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.