FSCS in-default register

Luapkram Ltd

Declared in default28 November 2017FRN 486792

What this means for you

Because Luapkram Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Luapkram Ltd, which traded as Ashton Hoyle Ltd (FRN 486792), was declared in default by the Financial Services Compensation Scheme on 28 November 2017. The firm's product types were not specified in available records. Eligible customers may be entitled to compensation up to the standard FSCS limits applicable to their product category.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.