FSCS in-default register

Eastern Direct Finance

Declared in default9 August 2019FRN 311905

What this means for you

Because Eastern Direct Finance has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Eastern Direct Finance, regulated under FRN 311905, has been declared in default by the Financial Services Compensation Scheme (FSCS) as of 9 August 2019. The firm's specific product offerings cannot be determined from available data, limiting clarity on the scope of its regulated activities. Eligible customers may be entitled to FSCS compensation, though the applicable limits depend on the financial products involved and the nature of their claims.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.