FSCS in-default register

Octopus Mortgages Limited

Declared in default20 December 2007FRN 301282

What this means for you

Because Octopus Mortgages Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Octopus Mortgages Limited (FRN 301282) was declared in default by the Financial Services Compensation Scheme on 20 December 2007. The firm, which operated under no trading names, provided mortgage services to customers. Former customers may be entitled to FSCS compensation of up to £85,000 for mortgage-related claims, subject to scheme eligibility criteria.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.