Greenall Mooney & Company (subsequently Cestrian Life & Pensions)
What this means for you
Because Greenall Mooney & Company (subsequently Cestrian Life & Pensions) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Greenall Mooney & Company, latterly operating as Cestrian Life & Pensions (FRN 118014), was declared in default by the Financial Services Compensation Scheme on 26 June 2002. The firm's specific product offerings cannot be determined from available records, limiting clarity on the scope of its regulated activities. Former customers may be entitled to FSCS compensation subject to the applicable limits for their product type, though the absence of product classification data prevents specification of the precise entitlement threshold.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.