FSCS in-default register

D & R Stern Ltd, trading as Robert Stern BMW

Declared in default19 January 2016FRN 434693

What this means for you

Because D & R Stern Ltd, trading as Robert Stern BMW has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

D & R Stern Ltd, which traded as Robert Stern BMW under FRN 434693, was declared in default by the FSCS on 19 January 2016. The firm's product types are not specified in available records. Former customers may be entitled to FSCS compensation up to the applicable limits for their product category, though the absence of recorded product type data limits clarity on specific entitlements in individual cases.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.