FSCS in-default register

Crystal Clear Home Loans Ltd

Declared in default5 July 2011FRN 311992

What this means for you

Because Crystal Clear Home Loans Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Crystal Clear Home Loans Ltd (FRN 311992) was declared in default by the Financial Services Compensation Scheme on 5 July 2011. The firm provided payment protection insurance (PPI) claims services to consumers. Former customers may be entitled to FSCS compensation of up to 90 per cent of their claim, with no upper limit.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.